Privacy Policy

We respect your privacy and are committed to protecting your personal data. This policy explains what we collect, why we collect it, and how we keep it safe.

1. What Information We Collect

We may collect the following personal information:

  • Name & Email Address – when you contact us, book a call, or sign up.
  • Phone Number – for clarity calls or account help.
  • Trading Platform Info – when you want help with copy trading setup.
  • Payment Info – only when you make a purchase (securely processed via trusted third parties like Stripe or PayPal).
  • Website Usage Data – like pages visited and time spent, using cookies or analytics tools.

2. Why We Collect It

We use your information to:

  • Help you set up your copy trading account correctly
  • Provide support during your trading journey
  • Send important updates or replies to your queries
  • Improve our website and services
  • Process payments safely and securely

We do not sell, rent, or misuse your personal data. Ever.

3. Who Can Access Your Data

Only a small, trusted team working directly with Desi Trading Guru will access your information — and only when needed to help you.

In some cases, we may share your data with:

  • Payment processors (like Stripe or PayPal)
  • Trading platforms (only if you ask us to set up your account)

We do not share your data with advertisers.

4. Your Rights

You have full control over your data. You can:

  • Ask what data we have on you
  • Request us to delete or update your information
  • Opt out of marketing emails at any time

To take action, just email us at desitradingguru.tabish@gmail.com and we’ll take care of it.

5. Cookies & Tracking

We use cookies (small text files) to:

  • Understand how you use our website
  • Improve your experience
  • Track performance through tools like Google Analytics

You can turn off cookies anytime from your browser settings if you prefer.

6. Updates to This Policy

We may update this page from time to time. If there’s a significant change, we’ll notify you on the site or via email.

7. Questions?

If you have any questions or concerns about this policy, feel free to reach out:

📩 Email: desitradingguru.tabish@gmail.com

Introduction

Welcome to Desi Trading Guru. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and
protect your information when you use our website (www.desitradingguru.com) and services.

By using our services, you agree to this Privacy Policy. If you don’t agree, please don’t use our services.

1. Information We Collect

Personal Information

Contact Details:

  • Full name
  • Email address
  • Phone number
  • WhatsApp number
  • Country/location of residence

Course-Related Information:

  • Student status (for discount applications)
  • Course enrollment details
  • Reason for joining course (for student discounts)
  • Optional student ID or proof (for verification)

How We Collect Information

  • Forms: Discount applications, contact forms, course enrollment
  • Student Applications: When you apply for student discounts
  • Customer Support: When you contact us for help
  • Website Interaction: Through cookies and analytics (planned)

Technical Information (Planned Implementation)

  • Google Analytics: Website usage patterns, page views, session duration
  • Cookies: Essential cookies for functionality, marketing cookies (with consent)
  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent, referral sources

2. Legal Basis for Processing (GDPR Compliance)

For EU/Swedish Users:

  • Consent: Marketing communications, optional data collection
  • Contract: Providing courses and customer support
  • Legitimate Interest: Website analytics, fraud prevention
  • Legal Obligation: Tax records, legal compliance

For Other Users:

  • Consent: All data processing based on your agreement to this policy

3. How We Use Your Information

Service Provision

  • Process course enrollments and provide access
  • Manage student accounts and progress
  • Provide customer support and respond to inquiries
  • Process student discount applications

Communication

  • Send course-related updates and announcements
  • Respond to your questions and support requests
  • Send marketing emails (with your consent only)
  • Notify about policy changes or important updates

Business Operations

  • Analyze website usage to improve user experience
  • Prevent fraud and ensure security
  • Comply with legal obligations
  • Develop new courses and improve existing content

Marketing (With Consent)

  • Send promotional emails about new courses
  • Share trading tips and educational content
  • Announce special offers and discounts
  • Conduct surveys for service improvement

4. Information Sharing

We DO NOT sell your personal information.

Service Providers

Payment Processors:

  • PayPal, EasyPaisa, banks, cryptocurrency platforms
  • They process payments securely with their own privacy policies
  • We don’t store your payment card details

Technology Providers:

  • Email marketing platforms (for newsletters)
  • Website hosting and cloud storage services
  • Google Analytics (planned) for website statistics
  • Customer support platforms

Legal Requirements

We may share information when:

  • Required by law or court orders
  • Protecting our rights and safety
  • Investigating fraud or illegal activities
  • Complying with government requests

Business Transfers

If we sell or merge our business, your information may transfer to new owners with the same privacy protections.

5. International Data Transfers

Your data may be processed in Pakistan, EU, or other countries where our service providers operate.

For EU/Swedish Users

Protection Measures:

  • Standard Contractual Clauses (SCCs) for transfers outside EU
  • Adequacy Decisions where available
  • Additional Safeguards including encryption and access controls
  • Regular Assessment of data protection standards

Data Processing Locations

  • Pakistan: Our primary business operations
  • European Union: For EU users where possible
  • United States: Some technology services (with safeguards)
  • Other Countries: Service providers with appropriate protections

6. Data Security

Technical Safeguards

  • Encryption: Data encrypted in transit and storage
  • Secure Servers: Regular security updates and monitoring
  • Access Controls: Limited access on need-to-know basis
  • Backup Systems: Secure data backup and recovery

Organizational Safeguards

  • Staff Training: Regular privacy and security training
  • Security Policies: Comprehensive data protection procedures
  • Vendor Management: Due diligence on service providers
  • Incident Response: Procedures for potential breaches

Data Breach Response

If a breach occurs, we will:

  • Investigate and contain the breach immediately
  • Notify affected users within hours (where required)
  • Report to supervisory authorities as required
  • Provide support and guidance to affected users

7. Your Privacy Rights

Access and Control Rights

  • Access: Request copies of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request removal of your personal data
  • Portability: Receive your data in machine-readable format

Communication Rights

  • Unsubscribe: Opt-out of marketing emails anytime
  • Preferences: Manage your communication preferences
  • Objection: Object to certain types of data processing

EU/Swedish Users Additional Rights

  • Restriction: Limit how we process your data
  • Automated Decisions: Protection from automated decision-making
  • Supervisory Authority: Right to lodge complaints
  • Withdrawal: Withdraw consent for optional processing

How to Exercise Rights

Contact us at:

  • Email: info@desitradingguru.com
  • Subject: “Privacy Rights Request”
  • Phone: +92 (341) 877 1000

Response Time: We respond within days (or as required by law)

8. Cookies and Tracking

Current Cookie Usage

  • Essential Cookies: Website functionality and security
  • Session Cookies: Temporary cookies for user experience

Planned Cookie Implementation

  • Google Analytics: Website traffic and user behavior analysis
  • Marketing Cookies: Track campaign effectiveness (with consent)
  • Preference Cookies: Remember your settings and choices

Cookie Management

  • Browser Settings: Block or delete cookies through your browser
  • Consent Management: Granular control through our cookie banner (planned)
  • Opt-Out Tools: Third-party advertising network opt-outs

9. Data Retention

How Long We Keep Data

  • Active Accounts: While your account is active
  • Course Access: Maintained for lifetime access to purchased courses
  • Transaction Records: years for accounting and legal compliance
  • Marketing Data: Until you unsubscribe or request deletion
  • Legal Requirements: As required by applicable laws

Data Deletion

When no longer needed, we:

  • Securely delete personal information
  • Anonymize data for statistical purposes
  • Remove data from backup systems within reasonable timeframes

10. Children’s Privacy

Our services are for adults aged and above. We don’t knowingly collect information from children under . If we discover we have collected such information, we will delete it promptly.

Parents who believe their child has provided information should contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy doesn’t apply to those sites. We’re not responsible for their privacy practices. Please review their privacy
policies before providing information.

Social Media Integration

We may integrate with social media platforms for:

  • Sharing educational content
  • Community building
  • Marketing activities
  • Customer support

Each platform has its own privacy policy.

12. Marketing Communications

Email Marketing (Planned)

With your consent, we may send:

  • Course updates and new content announcements
  • Special offers and promotional discounts
  • Educational newsletters and trading tips
  • Community updates and events

Consent Management

  • Opt-In: Explicit consent required before marketing emails
  • Easy Unsubscribe: One-click unsubscribe in all emails
  • Preference Center: Manage what types of emails you receive
  • Consent Records: We maintain records for compliance

13. Jurisdiction-Specific Rights

Swedish Users

  • Distance Contracts Act: Enhanced consumer protection rights
  • Data Protection Authority (IMY): Contact for complaints
  • Consumer Protection: Additional rights under Swedish law
  • Language Rights: Information available in Swedish upon request

EU Users

  • GDPR Rights: Comprehensive data protection rights
  • Supervisory Authorities: Contact local data protection authority
  • Cross-Border Processing: Enhanced protections for data transfers
  • Collective Redress: Right to collective action

Pakistani Users

  • PECA Compliance: Protection under electronic crimes legislation
  • Consumer Protection: Rights under provincial consumer laws
  • Constitutional Rights: Privacy protections under Pakistani constitution

International Users

  • Best Practices: International e-commerce privacy standards
  • Local Laws: Compliance with applicable local regulations
  • Fair Treatment: Equal privacy protections regardless of location

14. Updates to This Policy

We may update this Privacy Policy to:

  • Reflect changes in our practices
  • Comply with new legal requirements
  • Improve clarity and transparency

Notification Process

For major changes:

  • Email Notice: days advance notice to registered users
  • Website Banner: Prominent notice on our website
  • Version History: Clear tracking of changes made

Your continued use after changes indicates acceptance of the updated policy.

15. Contact Information

Privacy Questions

  • Primary Email: info@desitradingguru.com
  • Alternative Email: desitradingguru.tabish@gmail.com
  • Phone: +92 (341) 877 1000
  • Subject Line: “Privacy Policy Inquiry”

Data Protection Requests

  • Email: info@desitradingguru.com
  • Subject: “Privacy Rights Request”
  • Response Time: hours for general inquiries, days for formal requests

Supervisory Authorities

If unsatisfied with our response:

  • EU Users: Your local data protection authority
  • Swedish Users: Integritetsskyddsmyndigheten (IMY)
  • Pakistani Users: Relevant consumer protection authorities

16. Automated Decision Making

We currently do not use automated decision-making or profiling that significantly affects you. If we implement such systems in the future, we will:

  • Notify you in advance
  • Provide meaningful information about the logic involved
  • Give you the right to human intervention
  • Allow you to contest automated decisions

Important: This Privacy Policy is designed to be transparent and comprehensive while remaining readable. We are committed to protecting your privacy and will continue to update our practices to meet the highest standards.

Effective Date: December 1, 2025